FA: Communications/Media Relations
FA Description
CMM is responsible for all communications to the general public, including the management of content, media relations, website and social media.
Position Summary
Volunteers assigned to staff media info desk, track and respond to general inquiries, escalate inquiries as needed, monitor news reports, research as required. The media crew will use pre-existing messaging to answer media questions, or will develop new responses and escalate for approval as needed.
Key Skill/ Area of Experience: Media Relations
Tasks
- Track and respond to general media inquiries, escalate inquiries as needed, monitor news reports, research as required.
Key Skill/ Area of Experience: Customer Service
Tasks
- Assigned to staff media info desk to service incoming media requests